There is no enquiry form on this site and no call centre. Message the number below and you are talking to the people who actually rebuild, deliver and tune the pianos. Send a photograph of the instrument or the staircase and you will get a straight answer rather than a brochure.
Most messages we get are one line, and the reply has to be four questions before anything can happen. If you can, open with these.
Everything we sell stands on one floor in the centre court of Tropicana City Mall. Covered parking, a lift, and somewhere for the family to sit while whoever is actually going to play works through four or five uprights properly.
1st Floor Centre Court, Jalan SS20/27, 47400 Petaling Jaya, Selangor. Take the escalator from the main entrance and turn toward the atrium. Message before you travel and tell us which models you want to hear, and they will be ready when you arrive.
Sunwave Piano, SSM SA0093316-M. Trading since 1979.
The shop is one place and the crew is another. Everything you buy can be delivered anywhere in Peninsular Malaysia, but moving, tuning and repair calls run out of Petaling Jaya across these areas.
Our piano shop is at Tropicana City Mall in Petaling Jaya, so most of Kuala Lumpur and Selangor is inside an hour of a van. We do travel further for the right job, and delivery on a piano bought from us is free anywhere in Peninsular Malaysia. Staircase carries are quoted separately, because the cost comes from the steps and the turns rather than the distance.
Tell us the room, the floor and who is playing, and we will shortlist from what is standing on the floor this week.
Rental stock is a separate and smaller pool, so ask and we will tell you what is available right now.
Send the make and model, the floor at both ends and a photograph of the tightest point on the route.
Say roughly when it was last tuned, or describe what it is doing now. A short video with the sound on helps.
No forms, no queue, no account to create. Message us and somebody who knows the instruments will answer.