Piano repair

Piano Repair Malaysia Piano repair in Kuala Lumpur and Selangor: sticking keys, dead notes and slack pedals.

Most of what people call a piano problem is action work, and most action work is fixable in an afternoon. The trick is describing the symptom accurately, because a key that stays down and a note that makes no sound are two completely different jobs even though they feel like the same fault from the bench.

KL & SelangorWhere we call out
Action workKeys, hammers, jacks, dampers
PedalsLinkage and trapwork
RegulationAll 88 notes evened up
Start with the symptom

Common Piano Faults And What They Mean

You do not need to diagnose it. Describe what you can hear or feel and we will tell you which of these it is. This table is what we run through ourselves when somebody messages us.

What you noticeUsuallyWhat the job is
A key goes down and stays downSwollen centre pin or a tight key bushingBench work on that note, often the same visit
One note is completely silentBroken hammer shank or a jack out of placePart replaced and the note regulated back in
A note sounds thin and restlessUnisons out, or one string not speakingTuning work rather than repair
The sustain pedal will not releaseTrapwork or the damper lift railUnder the keybed, done in the home
Keys feel uneven under the fingersRegulation has drifted with age and humidityAction regulated across the whole keyboard
The tone has gone hard and brightHammers compacted and groovedVoicing, and sometimes reshaping the hammers
Tuning will not hold for a monthLoose tuning pins, or the piano is against an outside wallWorth looking at before you book another tuning
Where the work happens

Piano Repairs Done In Your Own Home

Piano repair sounds like an instrument leaving the house for a month. Most of the time it is a technician with a bench roll working at your piano for an afternoon.

  • In the home: sticking keys, dead notes, pedal linkages, regulation, voicing and small action parts.
  • In the workshop: restringing, a full action rebuild, a new set of hammers or anything that needs the instrument apart. That starts with a move, which is our own crew.
  • Told before, not after. If what we find under the lid is bigger than what you described, you hear about it before anything is charged.
Piano hammers and action being worked on at the bench
Why us

Why Choose Us For Piano Repair

Most piano repair in Malaysia is quoted blind and done by somebody who will not see the instrument again. Ours is quoted against the fault and done by the workshop that could rebuild the whole thing if it came to that.

We hold parts for older Japanese pianos

Forty years of rebuilding the same Yamaha and Kawai instruments means the shanks, bushings and centre pins are on the shelf, and we know which generation took which part.

You hear about it before you are charged

If what is under the lid is bigger than what you described on WhatsApp, that conversation happens first. No repair grows quietly.

There is a workshop behind the visit

If the fault turns out to need the instrument apart, it goes to our own bench and comes back on our own truck, rather than being handed to somebody else.

How it works

How A Repair Gets Booked

Describing a piano fault in words is genuinely hard. A ten second video with the sound on skips the whole guessing stage.

Send a video with the sound on

Play the note that is wrong. That single clip usually identifies the fault outright.

We say afternoon or workshop

Most faults are bench work at your piano. A few need the instrument apart, and you will know which before anyone commits.

Work done at your piano

Sticking keys, dead notes, pedals and regulation are all done in the home, with the tools brought to you.

Anything bigger is discussed first

If the lid comes off and the story changes, that is a conversation, not an invoice.

Where we travel

Piano Repair Across Kuala Lumpur And Selangor

Most repairs are done at your piano rather than at ours, so we come to you. These are the areas we cover without it being a special trip.

Kuala Lumpur

BangsarMont KiaraDamansara HeightsCherasAmpangSetapakWangsa MajuKepongSentulBukit JalilSri PetalingDesa ParkCityOld Klang RoadSegambutTitiwangsa

Selangor

Petaling JayaBandar UtamaDamansara UtamaKota DamansaraAra DamansaraSubang JayaUSJShah AlamKlangPuchongSeri KembanganKajangBangiSemenyihCyberjayaSetia AlamSungai BulohRawangSelayang

Our piano shop is at Tropicana City Mall in Petaling Jaya, so most of Kuala Lumpur and Selangor is inside an hour of a van. We do travel further for the right job, and delivery on a piano bought from us is free anywhere in Peninsular Malaysia. Staircase carries are quoted separately, because the cost comes from the steps and the turns rather than the distance.

The rest of the workshop

Our Other Piano Services In Kuala Lumpur And Selangor

Sticking keys and damp air

Most of the faults we are called out for in Malaysia start with moisture in the action. The signs worth acting on, and the placement that prevents them.

Read the guide
Piano Mover Malaysia

Two to four men, proper skids and straps, and the route walked before the piano comes off the wall. Stairs, lifts, narrow landings and grands taken down in parts.

Piano Movers
Piano Tuning Malaysia

Regular tuning for instruments that are close to pitch, and pitch raises for the ones that have sat unplayed for years and dropped well below A440.

Piano Tuning
Piano Restoration Malaysia

Full rebuilds. Strings, dampers, hammers and action through to case refinishing. The same work we do on our own stock before it reaches the floor.

Piano Restoration
Piano Rental Malaysia

Rent a restored Japanese upright by the month, take one for a few weeks around an exam, or have a piano delivered and collected for a single event. Delivered, positioned and tuned by our own crew.

Piano Rental
Or start with a piano that has already had all of this done

Every Yamaha and Kawai we sell has been through the workshop twice before it reaches the floor. Free delivery, a bench, two tunings and a five-year warranty are in the price.

Used Piano Malaysia
Before you book

Piano Repair Malaysia: Common Questions

A few keys stick. Is that a repair or a rebuild?

Almost always a repair, and usually a short one. Sticking keys in Malaysia are normally swollen centre pins or a key bushing that has taken up moisture, and both are bench work on the affected notes rather than anything structural.

One note makes no sound at all. What has happened?

Usually a broken hammer shank, a jack that has come out of position or a hammer that is no longer being caught. A dead note sounds alarming and is one of the cheaper things on the list to put right.

Can you fix a pedal that has stopped working?

Yes. Pedal problems are almost always in the linkage, the dowel or the trapwork under the keybed rather than in the pedal you can see. It is worth saying which pedal and what it does now, because a soft pedal that has gone slack and a sustain that will not release are different jobs.

Do you carry parts for older Japanese pianos?

Yes, and that is the practical reason we recommend Yamaha and Kawai. Forty years of rebuilding the same instruments means the workshop has the parts and knows which generation took which part.

Is it worth repairing an old piano at all?

It depends on what is wrong. Action work, pedals, keys and hammers on a sound instrument are almost always worth doing. A cracked soundboard, a split bridge or tuning pins that no longer hold are a different conversation, and we will tell you plainly when the money is better spent elsewhere.

Sunwave Piano, since 1979

Describe What It Is Doing. We Will Tell You What It Is.

A short video with the sound on beats any description. Play the note that is wrong, send it over, and you will get a straight answer about whether this is an afternoon or a workshop job.